Consultation Paper on the Pricing Approach for the Support at Home service list 2025—26
Date published: 23 September 2024
The Australian Government’s Support at Home program will combine existing in-home aged care services into a single, simplified program designed to assist older people to live independently at home for longer.
The program will replace the Home Care Packages Program and Short-Term Restorative Care Programme from 1 July 2025.
To support the development of our pricing advice to government for the Support at Home service list 2025–26, IHACPA sought feedback on the proposed approach, methodology and principles in our consultation paper.
The consultation
The public consultation was open from Monday 23 September 2024 to 5pm AEST Friday 25 October 2024.
All stakeholders were encouraged to share their experience and advice on aged care pricing. All input helps IHACPA to provide pricing advice that meets the needs of the aged care sector and accurately reflects the cost of delivering safe and high-quality services.
Our consultation covered several key areas, including:
- pricing policy principles
- data and information requirements
- development of unit prices for the Support at Home service list
- pricing methodology and indexation
- price benchmarking and adjustments.
Ways to submit feedback
- Online: Complete the online submission form
- Email: Download a form and email to submissions.ihacpa@ihacpa.gov.au
- Post: IHACPA PO Box 483, Darlinghurst NSW 1300
Additional resources
- Consultation Paper on the Pricing Approach for the Support at Home Service List 2025–26 (HTML version)
- Support at Home pricing fact sheet
- Support at Home pricing FAQs
- Department of Health and Aged Care Support at Home fact sheet and webinars
- Department of Health and Aged Care’s Support at Home program web page
- Department of Health and Aged Care’s Support at Home service list
- Department of Health and Aged Care’s public consultation on the new Aged Care Act – stage 1
Publishing submissions
Unless specifically requested that a submission or parts of a submission should not be released, all submissions will be published on the IHACPA website. We retain the right not to publish any submissions, or part thereof, where we consider it appropriate to do so.
Personal contact details for all submissions will be removed or redacted from each submission before they are published on our website. All information is be stored securely and used in accordance with IHACPA’s Privacy Policy.